How can we inspire, drive visitation, and assist Chinese tourists to visit our multiple winery and retail experiential destinations in both California and France?
How do we stay connected with and turn the Chinese visitors into future Boisset Collection Ambassadors once they are back in China so that they will recommend their friends to visit and experience our properties when they visit California or France?
Option 1: LVMH P&C Travel Retail How can we enhance a global beauty traveler experience within WeChat eco-system? Developers need to build a strong platform base on WeChat to support tourists globally, manage cross-border data flows in accordance with China Cyber Security Law (CSL) and GDPR and support both travel retail and normal sales.
Option 2: LVMH Group – Luxury Consumers How can we create some immersive experience to better engage with global Chinese luxury shoppers? Developers need to establish a strong platform and database on WeChat global luxury shoppers across categories, to explore, engage and experience with our Maison.
How can we create the best customer museum experience for Chinese customers? Developers need to design a complete solution with WeChat innovations, from planning the trip, to booking the tickets and enjoying the museum experience onsite. Engage with our Chinese customers throughout the customer journey.
As market leader in Europe, how can we achieve our vision of being a global provider of individual mobility? How can we best leverage the power of WeChat mini-program in selling to Chinese travelers?
Re-imagine Simon's current WeChat Mini Program so that it can better assist the visiting Chinese shopper in Simon shopping centers by helping improve the customer experience which needs to include both an automated customer service bot and a deal/coupon discovery engine (of content provided by 3rd party partners). In addition, please consider adding in any of these with optional features to the proposed Mini Program solution that could include (but not limited to) English to Mandarin translation, indoor wayfinding, joining Simon's shopper loyalty program and transit options to and from the properties.
How can we create a more comfortable cruise travel experience for Chinese passengers? Viking Cruises entered the Chinese market in 2017 and currently ships tens of thousands of Chinese people to Europe each year. We hope Viking’s service can integrate with WeChat Mini Programs, make the passengers have a better experience during the journey, better understand about the local history and culture and improve the quality of Viking's services, and leverage WeChat Mini Program to enhance the passenger experience when they are in Europe.